System Requirements


The following requirements exist for the DocuWare setup:

  • The current user must have local administrator rights on the computer

  • .NET 4.8

  • Windows Installer 4.5

DocuWare Server and Clients run on the following operating systems:

  • Windows 8.1 (64bit)*, Clients also 32 bit

  • Windows 10 (64bit)*, Clients also 32 bit

  • Windows Server 2012 (64 bit)

  • Windows Server 2012 R2 (64-bit)

  • Windows Server 2016 (64-bit)

  • Windows Server 2019 (64-bit)

* NOT recommended because of strong IIS request limits (10 concurrent requests maximum). User experience might be severely degraded for more than three users. In addition, the corresponding "Home" editions are not supported as operating systems for server machines.
Further restrictions:
Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients.
Terminal servers and domain controllers are not supported for DocuWare Server installations.

For Web-based applications, the following browsers are supported:

  • Internet Explorer 11

  • Firefox 50 and later

  • Chrome 54 and later

  • Edge

Databases

  • Microsoft SQL Server 2012, 2014, 2016 , 2017 and 2019

  • Oracle 12c, 18c and 19c (except for Multitenant Architecture) must be installed on a separate machine

  • MySQL 5.0 - 5.7

Special requirement for DocuWare Cloud:

  • Access only via TLS protocol version 1.2

Special requirement for DocuWare Desktop:

  • If DocuWare Desktop is used on a computer with Windows Server 2008, "Desktop Experience" must be installed.

Special requirements for Connect to Outlook

  • Microsoft Office 2013, 2016 and 2019, each in 32-bit and 64-bit versions.

  • Microsoft Exchange Server 2010, 2013 and 2016

Special requirements for Connect to Mail

  • Microsoft Exchange Server 2010, 2013, 2016 and 2017

Special requirements for DocuWare Request

  • .NET 4.5 or higher is required to start a DocuWare Request created with DocuWare Version 7.

Special requirements for Intelligent Indexing as local Installation:

  • In combination with DocuWare from version 6.1 on

  • The Windows Server 2012 R2 operating system is recommended

  • Separate server machine with:
    Quad-core processor (e.g. Intel Core i5)
    8 GB RAM

Hardware Requirements

These requirements are valid for DocuWare Services only! Any additional external application on the same machine require additional resources.

DocuWare Services

  • CPU 2 * 2,0 GHz minimum, 4 * 3,2 GHz recommended

  • RAM 4 GB minimum, 8 GB – recommended

  • Hard disk
    - minimum 5 GB hard disk space
    - SSD recommended
    - documents should be stored on a separate internal hard drive or external storage system

Database

  • DocuWare Internal Database:
    CPU: minimum 2 * 1,4 GHz, recommended 2* 3,2 GHz
    RAM: minimum 1 GB
    Hard disk:

  • MySQL, SQL Server, Oracle:
    System Requirements of database vendor must be followed

  • DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents (without fulltext index) or with more the 200.000 document pages (with fulltext index).

  • When using Workflow Manager, MySQL 32bit is not recommended

  • In larger installations we recommend to use a dedicated machine for the database

Fulltext

  • DocuWare Fulltext Service (required for searching in the fulltext of the documents):
    minimum 1 * 1,4 GHz, recommended 2* 3,2 GHz
    RAM: minimum 1 GB, recommended 2 GB

  • In larger installations we recommend to use a dedicated machine for the fulltext.

Examples

DocuWare, all Server- and Web Components including the Internal Database on one machine (Windows Server 2012 Standard), without Fulltext

  • Minimal Requirements:
    CPU: 2 x 2,0 GHz (DocuWare Services) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
    RAM: 4 GB (DocuWare) + 1 GB (Internal Database) = 5 GB

  • Recommended Resources
    CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 3,2 GHz (Internal Database) = 6 x 3,2 GHz
    RAM: 8 GB (DocuWare Services + 1 GB (Internal Database) = 9 GB

DocuWare, all Server- Web Components including Microsoft SQL 2014 Standard Version on one machine (Windows Server 2012 Standard), with Fulltext

  • Minimal Requirements:
    CPU: 2 x 2,0 GHz (DocuWare Services + 2 x 1,4 GHz (MSSQL 2014 Standard) + 1,4 GHz (Fulltext)= 5 x 2,0 GHz

  • RAM: 4 GB (DocuWare Services) + 1 GB (MSSQL 2014 Standard) + 1 GB (Fulltext) = 6 GB

  • Recommended Resources:
    CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 2,0 GHz (MSSQL 2014 Standard) + 2 x 3,2 GHz= 8 x 3,2 GHz
    RAM: 8 GB (DocuWare Services) + 4 GB (MSSQL 2014 Standard) + 2GB (Fulltext) = 14 GB

DocuWare Desktop Apps (Scan & Import Clients)

  • CPU: 4 * 2,0 GHz minimum, 4 x 2.6ghz recommended. For heavy activity Desktop Apps, i.e 5k/hour transactions - 8 vCPU)

  • RAM 4 GB minimum, 16 GB recommended

  • Hard disk: Minimum of 2 GB hard disk space for programs